Sunrise Senior Living reviews

Management at the communities that possess little people skills. Under qualified people in positions they have no business being in.

Since last year, staffing has been cut by as much as 30% making the company's promise of quality senior care next to impossible to meet. As a department head I have been asked to do more with less, just as other companies do; however, we are not making widgets, we care for senior citizens. In communities with over 100 residents you may have 7 care givers and 2 medication technicians on staff. Not enough in my humble opinion to give the type of care the company claims to be able to provide. Regional management, area staff, and VPs are only concerned with one thing right now and that's marketing. Nothing is more important than "raising census" or obtaining new residents. No one will suggest that a company should not make a profit but this company is so focused on the bottom line, it has lost sight of its core mission. They put so much focus on the quality service review, an internal audit, that management doesn't pay attention to much else. Paperwork here is a nightmare. Of course all companies have admin items to do, but the redundant nature of all the reports and reports of reports is overwhelming. It seems as though the communities support the corporate office and not vise-versa. Finally, the employment turn over should speak volumes to anyone. Exceptional employees get overworked and are taken advantage of for little compensation. Your name on a plaque as employee of the month is nice recognition but don’t expect anything else. Raises are a flat 2%. This means that an average employee will get the same raise as a highly exceptional employee; so, there is no motivation to excel.