Sunrun CEA/Customer Service Representative reviews

3.2

18% would recommend to a friend

(12 total reviews)
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Mary Powell

100% approve of CEO

32% positive business outlook

Reviews by job title

12 reviews
3.0
Jan 1, 2024
Recommend
CEO approval
Business Outlook

Pros

If you focus hard on sales, you will do great. Just talk to people and get people on board. Everything is good 9n paper, they have a good 401k plan and the pto is fair, you get 4 hours every 2 weeks. It can add up. Health benefits can he good, don't get the cheapest one. Dental is pretty good.

Cons

You have to ignore how the company operates. They have little to no customer service, the companies main focus is getting the panels on the roof, nothing else. As soon as that happens, the customer no longer exists and if there's a problem the company expects the customer to get more panels instead of resolving the issue. Burn out is real. The company only likes to focus on positive, very much toxic positivity. The focus on numbers is way too extreme. They really expect you to put everything into making numbers.

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