Sunrun Senior RSA reviews

2.5

28% would recommend to a friend

(41 total reviews)
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Mary Powell

40% approve of CEO

23% positive business outlook

Senior RSA employees have rated Sunrun with 2.5 out of 5 stars, based on 41 company reviews on Glassdoor. This indicates that most Senior RSA professionals have an average working experience there. Sunrun is rated 32% below average by Senior RSA professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

41 reviews
3.0
Sep 26, 2023
Recommend
CEO approval
Business Outlook

Pros

We help people to control the rising costs of electricity while helping to combat climate change. We also help ease the grid’s burden and potentially reduce the risk of wildfires due to exploding transformers, etc. I am proud of that and of the fact that Sunrun Customers are very very happy with the quality of the product. We make people happy, and it was great to be able to make a living helping people and other living things. The commission is limitless. The talk about culture and values is great. Unfortunately, Sunrun pays us a wage where we can literally not afford our shelter. So obviously that belies any talk of values.

Cons

The commission is taxed at 40%, so what looks good on paper is not something that one can live on. Also, there are hardly any sales now, so it’s essentially a minimum wage job. The position was advertised as $28/hour. It’s not. It never was. The pay is $16.50 and non-negotiable. There are no raises. We have to pay for or earn our uniforms. We’re required to work on our days off. We stand for a minimum of eight hours a day pitching to people. When and if someone schedules an appointment with us, the sales person may or may not show up. The sales person may or may not have enough talent to actually sell solar, which is a no-brainer in our area. The sales consultant may lie on the paperwork and say that he or she went to the appointment when the person actually did not. The sales consultant might write down that the customer canceled when in actuality, the sales person never showed up and the potential customer who signed up with us resents us, even though we are not the ones who let them down. Our commission relies 100% on the sales people. I am working more than 40 hours a week and cannot even pay the rent. And that is just the rent. There have been the raises there is no other position that will pay more. We are clearly undervalued and underpaid. The talented people are leaving because the situation is untenable. The company is making money. We care about the customers and the customers have wonderful relationships with us. But I can no longer live off of my savings while working a full-time job. I only have enough money in the bank for two more months. The situation is due to the choice of the people who run this wonderful company , and that is shameful.

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Sunrun Response
2y
We're proud to know that our product quality and impact on the environment are recognized and valued. However, we deeply understand and acknowledge the concerns you've raised regarding compensation, work conditions, and the dynamics between different roles within our organization. We deeply regret the sentiments you've expressed about potentially leaving our company due to these issues. We encourage you to reach out to your HR Business Partner for support! Thank you for your honesty and dedication. Your feedback will play a crucial role in our journey toward continued improvement.
1.0
Apr 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Easy to get a job. They hire just about anybody,

Cons

You won't keep your job longer than 6 months. High quotas. Very high turnover in the sales force. I have never worked for SunRun but was considering the position. I have interviewed 6 RSA's over the last three years. All of them left the company. Very high turnover in this position. Just about impossible to keep your job. Do not work for this company. Experienced sales people who think for themselves are treated like garbage.

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Sunrun Response
4y
Thank you for sharing your feedback. Our Clean Energy Ambassadors (formerly called Retail Solar Advisors) are a valued part of our Sunrun organization! These Sunrunners are the face of Sunrun in our retail partner stores and are oftentimes one of the first contacts our customers have with our organization. You are correct, the work is challenging, but far and above, incredibly rewarding.
Viewing 13 - 15 of 41 Reviews

Glassdoor has 2,918 Sunrun reviews submitted anonymously by Sunrun employees. Read employee reviews and ratings on Glassdoor to decide if Sunrun is right for you.