Superior HealthPlan reviews

You may work here 6 months to a year as a temp with a good track record before being hired as a permanent employee Overtime is mandatory It is not uncommon to work 20 hours mandatory overtime a week and days are usually between 11 and 12 hours long (not including your breaks) If you miss a day, even when you call in sick the day before, that will count as an "occurrence" and it doesn't take a lot of occurrences to get fired. If you are late by a minute, it is the same as missing half a day (half an "occurrence") Management of teams can differ greatly and few policies seems to be clear enough to be universally understood the same way on each team Each team performs duties that differ enough that it would be difficult to teach during your training, where people from all groups are put into one classroom. Resources given to team members when they join a team after training are poor at best. Once assigned to a team everyone is left asking their very busy team lead as many questions as they can before the team lead decides you have been there long enough to know everything and starts telling you to refer to the awful resources provided (about 2 weeks).

There were a few individuals that didn't fit the team that we had to go through. Sometimes there was unnecessary drama and I would just put on my headphones, ignore it and do my work in peace. Eventually, things would work themselves out and the right people stayed and the wrong ones left (and sadly, a few of the right ones left too). Although I was there for 2 years, there was lots of talk of changing our titles to a level II but it never happened. One manager even led us to believe the paperwork had been submitted and nothing came of it. He left and we got another manager who was a very good boss but we remained the same level. When I left, he was discussing moving us up to the next level of our jobs since we had proven ourselves. I hope my team gets it! I was dreading leaving this job but it was the right time with the birth of my child and getting my Masters degree.