Pros
Work at home so you save money on gas and car maintenance.
Cons
Pay is low. Less than 21K a year. Forget about raises. Taking calls is stressful and taxing. A lot of the customers are technologically retarded and have difficulty following simple instructions. There is also a lot of abuse. Many callers will take out their frustrations on you. As if you had anything to do with comcast policies or procedures. Also the software you use is extremely buggy. Call quality is often horrible. This is a very unpleasant job. It's fine for a short time but long term it will mess with your head and health. If you are the insensitive type and indifferent to other people's emotions then it may not be so bad for you. But if you have any soul or humanity then this is a dystopian nightmare.
