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      Support.com

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      Support.com reviews

      3.0

      42% would recommend to a friend

      (1,242 total reviews)
      avatar

      Lance Rosenzweig

      54% approve of CEO

      30% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Work/Life balance

      2.9

      Culture & values

      2.8

      Senior management

      2.7

      Compensation and benefits

      2.6

      Career opportunities

      Support.com has an employee rating of 3.0 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Support.com employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      May 27, 2012

      A great work culture with top class training.

      Personal technology expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      The goals of Support.com are well defined, and everything they do is focused on reaching and exceeding those goals. Support.com has a vision and is very organized in their realization of those goals. Well defined work process and work flow. Excellent training process. Good benefits and 401k Work at home.

      Cons

      Working at home can sometimes strain the employee relationships, it's hard to make friends out of coworkers when you never see a face.

      2.0
      May 18, 2012

      Meh

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Save gas.

      Cons

      You get ahead if you are friends with management.

      Viewing 1219 - 1221 of 1,242 Reviews
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      Glassdoor has 1,268 Support.com reviews submitted anonymously by Support.com employees. Read employee reviews and ratings on Glassdoor to decide if Support.com is right for you.