Does SupportLogic pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportLogic employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at SupportLogic. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at SupportLogic?

76% of SupportLogic employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportLogic 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at SupportLogic?

Software Engineer (4) , Sales (3) , Customer Success (2) , Marketing (2) , Senior Product Manager (2)

What are the pros of working at SupportLogic according to real employee reviews?

"Great culture the people that I work with are amazing ." ((in 7 reviews)); "Leadership was fairly transparent when they were able to be." ((in 5 reviews)); "Inclusive, creative, caring, innovative collaborative teams" ((in 2 reviews))

What are employees saying about SupportLogic layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SupportLogic layoffs and their outlook for job security at SupportLogic in 2026.

What are the top reviewed SupportLogic locations?

San Jose , New York , San Francisco , Phoenix , Sacramento , Seattle

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SupportLogic

SupportLogic reviews

4.1

76% would recommend to a friend

(26 total reviews)

Krishna Raj Raja

78% approve of CEO

63% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.3

Culture & values

4.2

Senior management

4.2

Compensation and benefits

4.1

Work/Life balance

4.1

Career opportunities

SupportLogic has an employee rating of 4.1 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportLogic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

26 reviews

5.0

Oct 6, 2021

Great place to work / learn and grow in the data science field

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule, amazing office w 24hr access, organized teams and reporting structure, open to engage with higher ups, fun work projects, challenging questions from customers and good meeting opportunities

Cons

Remote employees in other parts of US, international (very flexible with meeting but cannot meet in person) Growing company, others need to catch-up / need to provide the necessary tools to do so but lots of time given to new employees to get accustomed

5.0

Sep 29, 2021

BEST A.I. COMPANY TO WORK FOR!

Sales executive

Recommend

CEO approval

Business Outlook

Pros

This probably the Best Startup Company I have worked for in my 20+ year career. The people and culture at Supportlogic is probably one of my favorites reasons to work here! The Solution is AMAZING, but the Culture is the most important for me! They really care and take care of their employees to the Max!

Cons

No Cons at the moment.

5.0

Sep 15, 2021

Awesome Technology, Impactful, Industry Defining

Sales

Recommend

CEO approval

Business Outlook

Pros

SupportLogic is a startup poised to change how support organizations interact with and support their customers. We've fixing real big problems for our customers and addressing challenges that bubble all the way up to CEOs at times. Its great to work somewhere where our product helps our customers and their customers as well!

Cons

Covid has made it harder to see everyone but we are reopening an office in Santana Row shortly to allow for a hybrid work environment (come and leave as you wish). As with any startup there are always growing pains as new processes and best practices get put in place.

Viewing 22 - 24 of 26 Reviews

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