SupportLogic reviews

4.1

76% would recommend to a friend

(26 total reviews)
avatar

Krishna Raj Raja

78% approve of CEO

63% positive business outlook

SupportLogic has an employee rating of 4.1 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportLogic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
5.0
Oct 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Leadership is very smart and has a clear plan and direction for the organization. SupportLogic's AI technology is cutting edge and already remarkable in its capabilities The value proposition(s) fill a specific and widespread customer pain point Culture fit is a top priority for hiring Collaboration and honesty are front and center to the way we work Praise and recognition for efforts are given

Cons

It's a startup with all the typical challenges associated with that Fast paced, stretched resources, etc

5.0
Oct 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Incredibly employee-centric culture here, smart leadership team that has a clear and realistic visions of how to build the business, good product that customers love... just an awesome place to work.

Cons

Like any fast-growing startup, there is a lot of "build-as-you-go". Par for the course considering the company stage but anyone joining a startup should be prepared to wear multiple hats, DIY, and self-manage.

5.0
Oct 13, 2021
Recommend
CEO approval
Business Outlook

Pros

• All executives are intelligent and switched on • There is a HUGE focus on creating a positive, kind and caring company culture • CEO is very intelligent, realistic and has a detailed plan on how we are going to achieve what we want to achieve. More importantly he is VERY focussed on making this a wonderful place to work, all while we achieve great things • The product is brilliant, leading edge and customers love it

Cons

There is a lot to do because we are growing so fast, but that makes it an exciting place

Viewing 19 - 21 of 26 Reviews

Glassdoor has 28 SupportLogic reviews submitted anonymously by SupportLogic employees. Read employee reviews and ratings on Glassdoor to decide if SupportLogic is right for you.