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SurePayroll

Part of Paychex

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SurePayroll reviews

3.3

46% would recommend to a friend

(63 total reviews)

John Cumbee

69% approve of CEO

41% positive business outlook

Reviews by job title

63 reviews

Reviews about "Compensation"

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4.0
Oct 26, 2016
Recommend
CEO approval
Business Outlook

Pros

The Customer Care department at SurePayroll offers a lot of opportunity to grow for individuals who are highly motivated, enjoy learning and have thick skin. Working here also builds character which is a useful tool for living. The pay is high for a call center position because this job requires individuals who can think outside of the box and are self-motivated; there is no script and you encounter something new every day! Most of all I love my co-workers; we are truly a close-knit team and we can lean on each other to attain whatever goals we set.

Cons

In the current structure there are long hours during our busy season from mid-December to the end of March, and there is no approved time off during that period. When/if we get a higher head-count that may change

1.0
Nov 15, 2015

Terrible place to work

Recommend
CEO approval
Business Outlook

Pros

Casual dress. Near the Metra station. That's about it. They started out cool and then got greedy.

Cons

These guys, despite being profitable, froze wages for three years. The executives took full advantage of the 2008 recession and labor market to completely squeeze their work force. They sold the company for 110 million dollars and did not reward their work force with anything. Michael Alter was an unbelievably disingenuous ceo. Probably an OK place to work now after the paycheck acquisition but immediately prior to that acquisition was a sprit to enrich the venture capitalists and executives. Corporate greed at its finest. Good luck tie bar.

2.0
Aug 4, 2015
Recommend
CEO approval
Business Outlook

Pros

It's better than being unemployed, nice office at the Patriot Drive location. Some people are good to work with. Convenient to the Metra station.

Cons

Low pay, not a lot of promotional opportunities, management that "plays favorites", hypocritical management (do as I say and not as I do), computer systems that have minds of their own.

Viewing 49 - 51 of 63 Reviews

Glassdoor has 193 SurePayroll reviews submitted anonymously by SurePayroll employees. Read employee reviews and ratings on Glassdoor to decide if SurePayroll is right for you.