Surescripts reviews about "pay"

Lacking informed decision making from the executives

Very dishonest people, creepy stay far far away. Nepotism, DEI driven. Hard work counts for nothing. Security team is extremely dishonest. If you cross the security team or challenge their ineptness, they will misrepresent your job duties to management and have you fired. Damaging to career. I left a long-time career for this place and was told that I would be able to build a long-term career. Now I'm back in the job searching mode. Unbelievable that in today's world dedication and hard work are frowned upon by other lazy people. If I was lazy and not engaged in improving the systems, I would probably still be employed.

Everything is about profit and loss since private equity took over

For healthcare they have bad insurance, starting to outsource all positions, job security is threatened frequently. There is some good leaders but they are overshadowed by the bad ones. You can't trust any of the leadership, there's promises of change/advancement only to be told "I said it was a possibility, if you do [insert job sacrafice]". Leadership does not like to be told no only yes, then when everything breaks they blame it on you because they were not well informed. The most successful employees stay quiet and don't do anything to attract attention.

The C‑suite has started deflecting accountability for their own strategic missteps. Weak decision‑making, unclear business strategy, and an inability to build and support strong teams have led to product failures, financial gaps, inaccurate forecasting, the loss of long‑tenured talent, and ultimately layoffs.

Multiple rounds of layoffs since TPG took over in 2025. Dwindling customer satisfaction scores after laying off customer success teams. C-suite has no strategic vision leading to massive turnover and a lack of direction leading to overall employee burnout.

Frank Harvey is just OK, previous CEO was better and more caring. Was taken over by TPG and since then the company has done multiple rounds of layoffs. Way too much work to do in a lifetime, the firings don't help. Decisions were made by upper management that makes no sense and we a had to scramble to complete it. Direction and processes change too frequently to keep up.

Healthcare benefits are pretty lousy for a healthcare company. ET is reasonable for a private equity backed company, but can’t say the same for lower leadership. Lots of leaders seem to be on a power trip or totally unplugged from the reality of how difficult they can be to work with. Not easy to work crossfunctionally within department or outside of it. Only come to work here if you’re fine being frustrated with the internal politics on a daily basis.