The reviews that had been posted (those that are negative) are all true. It is definitely certain people who are asked (told) to provide good reviews. I'm posting this as a current employee and know that if they found out who I am, I would be released immediately. But I also feel I owe this revew to people who have to make a choice. Don't work here unless you aboslutely have to!!!
Internal Perspective - Surya's growth is definitely at the expense of many wonderful, younger employees - I only say younger because they (we are perceived) that we don't know any better. Many of us continue to think we will move up - this will never happen at this place. We never know where we stand because it is run by an "Indian Boys" Club. Very egotistical people and business approach - lots of talking down to employees-even those that have stellar careers and impressive backgrounds. The management flies this place by the seat of their pants. There is absolutely no human resource function in place to provide any guidance or parameters.
There is no respect and the owner rules this place. He is quoted in every press release - he is the one who wins the awards - he is the one on the radio - he is in it for himself. I've never heard him thank his employees for any of the awards. At a recent company meeting, he expressed that Delta and Apple and other major corporations are the past and his company is the future. What arrogance!
It is a call-center environment and this is an absolute joke. We use a CRM system to gauge every minute and every conversation and every result. If your dashboard tells them your accounts are falling behind - you have personal meetings with your supervisor.
If you did not log the call or made a mistake, you get scolded. And, the training is virtually non-existent. n fact, it is the first place where I have worked when you do ask a question, you are laughed at and made fun of.
They keep cutting sales reps territories and giving the accounts to us as internal people. Totally counter productive and against everything that screams the american way. What incentive would I have to build my territory when - just as I have success and build my territory - you take the growth away. This is also happening inside!
Travel and the way we are treated is a joke. You share rooms with complete strangers and travel on free air mileage. No privacy. No concern for the employee. Company makes huge sales and they put you up in less than desirable accomodations. As a female, this is scary and not advisable. The owner drives a porsche and they question my mileage??
They talk about "their culture" and I see capable and impressive people come and go. Some people are there 1 month and leave because they hate it - and they are fortunate - as they got to leave. Others are here for 1 Year and they hate every minute of this place. While I can be objective and chalk some of this turnover to growth - most of it is attributed to people leaving on their own or they are pushed out by the boys club.
The company was trying to raise money for a charitable organization recently - and one of the top managers actually suggested to take the money out of our (the runners' pay) - with or without our permission. Charity based on "strong-arm" tactics. You gotta love that! The company and the owner receive applause when they hit the charitable goal - all at the expense of the employees (again).
While the Atlanta job market is difficult, I hope to find something else very soon. I have to get out of this restrictive and unappreciated environment very soon. I dislike being here every day.
