Sutherland Customer Service Representative CSR reviews

3.4

63% would recommend to a friend

(284 total reviews)
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Dilip R. Vellodi

69% approve of CEO

55% positive business outlook

Customer Service Representative (CSR) employees have rated Sutherland with 3.4 out of 5 stars, based on 284 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

284 reviews
5.0
Nov 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Professional, double paid for canceled days off, transportation provided, recreation hall

Cons

No smoking area on site, and you have to wait for the elevator which consumes the break time

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Sutherland Response
5y
Good day! We are thrilled to read this positive feedback! Sutherland definitely aims to provide and maintain a professional environment for all our employees. We have also made note of your suggestion, and we thank you for sharing. Have a wonderful day!
3.0
Nov 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Never have to leave home, hands off if you have decent metrics

Cons

Soulsucking, depression and general loneliness

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Sutherland Response
5y
Hello. At Sutherland, we aim to provide a positive environment for all our employees, whether working on-site or working from home. We invite you to connect with us at Sutherland.Experience@sutherlandglobal.com in an effort to address the cons you have mentioned here. Thank you for sharing. Have a wonderful day!
5.0
Sep 21, 2020

Excellent

Recommend
CEO approval
Business Outlook

Pros

Everything is good. Great place to work.

Cons

Nothing bad about company. Great

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Sutherland Response
5y
Hello, and thanks for this 5-star review! We are thrilled that you enjoyed the Sutherland experience, and we will continue to put our employees first and recognize our rock stars! Thanks again, and hope you have an awesome day!
Viewing 277 - 279 of 284 Reviews

Glassdoor has 12,152 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.