Sep 16, 2020
Sutherland Response
5yGood day. As an employee-first company, we thank you for letting us know where we do well and where we may have an opportunity to improve. Thank you for reviewing us, and hope you have a great day!
Sutherland Customer Service Representative CSR reviews
63% would recommend to a friend
Dilip R. Vellodi
69% approve of CEO
55% positive business outlook
Customer Service Representative (CSR) employees have rated Sutherland with 3.4 out of 5 stars, based on 284 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
Reviews by job title
284 reviews
Sep 7, 2020
Sutherland Response
5yHello. We are aware that this environment can be very demanding at times, and we are disappointed to learn that you did not have a positive experience with us. At your convenience, please reach out to us at sutherland.experience@sutherlandglobal.com so that we may get further details on the concerns you have raised. Thanks, and hope you have a great day!
Sep 4, 2020
Sutherland Response
5yGood day! Thank you this 5-star review and for pointing out areas where we can further improve. We will share your concerns with the appropriate team. Thank you for being part of our One Sutherland team! Have a wonderful day!