Sutter Health reviews

4.0

78% would recommend to a friend

(3,374 total reviews)
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Warner Thomas, President and CEO, Sutter Health

87% approve of CEO

76% positive business outlook

Sutter Health has an employee rating of 4.0 out of 5 stars, based on 3,374 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutter Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
May 12, 2015

Worst management ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large healthcare provider. Many locations in California.

Cons

I personally experienced the worst management I have ever encountered in my life at the corporate offices in Sacramento. When I went to HR to get some help with this terrible management, they did nothing because of the high level of the people I was complaining about. My difficulties included myself and many wonderful people who worked for me, now all of whom have left the company. I do not recommend this employer because their hierarchy protects the wrong people.

1.0
Oct 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent retirement benefits IF you stick around long enough. Health benefits are good. Many good people work here. Or if you have an aversion to trash, rest assured your trash can will be emptied 3x a day at S3. But given it’s a paperless environment, odds are you won’t have any trash to be emptied anyway.

Cons

Ineffective upper level management who are focused on ill-designed meaningless metrics that make no sense and drive the wrong results. And they don’t care. Demoralizing to staff who are overworked and unsupported. Good luck getting your soft phone and your computer to work. Regimented, overly structured environment. Paperless to the extent they won’t even provide you a pen let alone a notebook. Zero ongoing professional education other than their internal flavor of the month such as the latest fanatical following and unending reiteration over and over of the Oz Principles. HR covers for abusive senior leaders. Sterile environment- nothing allowed on your walls, any personalization is heavily discouraged and lecturing signs are posted everywhere about kitchen etiquette, bathroom etiquette, printer etiquette, conference room etiquette, what you can and can’t do and how and when it should be done. So glad I moved on to a company that knows how to treat professionals like professionals. If you want to be treated like a delinquent child with no ability to think, and you love micromanagement, and desire unending lists of rules, then S3 is the place for you. Other Sutter facilities have different cultures.

2.0
Sep 27, 2018

Shady

Recommend
CEO approval
Business Outlook

Pros

I enjoyed my work environment and the other employees and clinicians. The benefits were good, but the pay was far below what others were making.

Cons

My experience at Sutter was all roses and great for the first 3 years that I worked there. I was praised for my work ethic and received many compliments from the staff and patients. However, as the economy decline hit the healthcare industry in 2011, I noticed things began to change. I went from being the "golden child" of my site supervisor to getting written up for things that I didn't do. I even had evidence to prove it, but they wouldn't even look at it. To make a long story short, Sutter was hiring an outside private practice physician to come on their team. Part of his agreement to come on board meant that the site supervisors had to find positions for all his staff because he didn't want to leave them with out a job. They had me train his receptionist, and then they made up something to fire me, and gave her my job. (I was notified that this was happening to me by another employee who was in the click that apparently knew I was getting fired before they actually did.) This was very unprofessional and shady on their part to gossip about employees like that. I also witnessed a nurse who worked in our department for many years and for Sutter for 27 years get fired because she was at a too high level of pay for their liking. They don't care about their employees, we are only numbers and dollar signs to the upper management. When I spoke to Human Resources to ask for help in this matter, they told me that they couldn't help because of the budget cuts they would be with out a job too. All in all if you are in the "click" as mentioned above, you would get promoted to supervisor with no high school diploma, or get promoted when you don't show up for work half of the days of the week. (I have seen it all!) As far as going to school to get advanced degrees, Sutter states that they will support that and even help pay for your classes, but if they won't let you leave 30 minutes early to get to a class, one time a week, how can you go? The bottom line was that they would't let me leave early because I was the only reliable employee they had in that office. Thank you to Glassdoor for allowing me to vent my story about Sutter Health.

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