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Swift Transportation

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Swift Transportation Customer Service (CSR) reviews

1.8

28% would recommend to a friend

(28 total reviews)

Adam Miller

27% approve of CEO

26% positive business outlook

Customer Service (CSR) employees have rated Swift Transportation with 1.8 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a poor working experience there. Swift Transportation is rated 49% below average by Customer Service (CSR) professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

28 reviews
3.0
Aug 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay is pretty well for a CSR position, perks to working at corporate office like the gym, cargo store, and the Jake brake.. when you leave work, you leave work behind because they are fully staffed 24/7 365 days a year.

Cons

Could be hard to move up if your not in "the good ol boys club", high school like politics, or unless you been at company long time. Maybe better in other departments.

1.0
Sep 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Hmmmm, they have a company store

Cons

Most of the people who work in office, do just enough to get by. If you are a hard worker and take responsibility for your work, this company will be a negative fit. Managers do not manage, I have seen co workers shouting at each other with 5 Mangers around and nothing is done. The Managers gossip with their employees. The gossip and lack of work will be unhealthy to most people. It is a very silly place to work.

2.0
Jun 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Most people are friendly, funny, and great co-workers. That's about all I can say for this job...

Cons

Can't say anything that hasn't already been said. Co-workers are fine (most of them, others are lucky Swift doesn't fire anyone). But, let me tell you that the real culture of this company is that everyone hates their job, they show up for EXACTLY their shift, and when their time is up the BOLT out the door. Seriously... most people are gone by 5, but there are still LINES in the parking lot to get out of here. Nobody cares about doing a good job here, they only care about making it to the weekend. Worst job ever... which sucks, because I like working in big teams, but Swift is NOT a great atmosphere. It's just depressing here.

Viewing 25 - 27 of 28 Reviews

Glassdoor has 1,906 Swift Transportation reviews submitted anonymously by Swift Transportation employees. Read employee reviews and ratings on Glassdoor to decide if Swift Transportation is right for you.