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Swift Transportation

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Swift Transportation Customer Service (CSR) reviews

1.8

28% would recommend to a friend

(28 total reviews)

Adam Miller

27% approve of CEO

26% positive business outlook

Customer Service (CSR) employees have rated Swift Transportation with 1.8 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a poor working experience there. Swift Transportation is rated 49% below average by Customer Service (CSR) professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

28 reviews
3.0
Aug 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Steady work, always work to do, albeit very repetitive. Depending on which terminal you work out of or who you may know there could be some opportunites to advance or to change job functions but not so at most terminals. Certain aspects of the job have gotten better slowly.

Cons

Long hours, Some Holiday work but getting better. Some days are so stressed filled that when you finally leave for the day you can't think straight.... many aspects of the job are very frustrating. Job burnout very possible. It seems that the better you are the more work is given to you to compensate for those who are not up to par. Although management and Human Resources is working on it there is still favortism for certain employees when it comes to scheduling time off or work assignments.

Viewing 28 - 28 of 28 Reviews

Glassdoor has 1,906 Swift Transportation reviews submitted anonymously by Swift Transportation employees. Read employee reviews and ratings on Glassdoor to decide if Swift Transportation is right for you.