Would Not Wish This On My Worst Enemy
Pros
Company has great potential. Very interesting products. Not much else...
Cons
Was not really sure what the position was until the first day. They call it "Product Specialist" but it really is just a fancy name for a Call Center Tech Support. Laughable management. Most of the "managers" aren't really qualified for the title. The Support Manager is not knowledgeable about its own products, leading to little to no training for new hires. It almost feels like they pick a name out of a hat when it comes to choosing a manager. Morale is a huge issue. The IT guy has no clue what he is doing and is a condescending brat. HR refuses to listen to complaints and has kept the guy on for years despite having plenty of people that are qualified for the job in its own tech support dept. Speaking of HR, it basically doesn't exist. They don't listen to their employees and benefits are non-existence. They'll force you to go see a doctor for a common cold if you don't have enough PTO because they took away sick days. I would not wish this on my worst enemy. STAY AWAY
