TCC Verizon Authorized Retailer reviews

Payscale keeps changing. Staff keeps making less and less. Managers keep making less. Expected to work 45+ hour weeks. They have an illegal insurance program for cell phones where if a customer comes in to make a claim the staff takes the immediate hit from the loss. The company profits off the sale of the insurance and the staff takes the hit. Unrealistic goals. Very high turn over rate on employees. SUB industry standard pay and benefits. Horrible training. No support. I've met the owner of the company and he claims "If you want to make more work more". If you want to move up its a politics game. VP's hire their friends as Regional Managers. Never expect to move up from Manager if you get that far. If yo come up with a good idea It gets stolen from you. Marketing is a joke. HR and payroll was the only nice group they had. No security in the stores and stores in the North East have been robbed leaving employee's at risk.The company used to be fun and decent to work for several years ago. Now? It's not anymore and I discourage anyone from applying let alone shopping there.

While we do have paid time off (vacation) that you accrue after one year, there is no sick time. If you are ill or need to take time off for a medical reason it takes away from your vacation time. This forces myself and several others to come to work sick which in turn makes our coworkers sick. Three sick days a year would be nice.