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TCC Verizon Authorized Retailer

Engaged Employer

TCC Verizon Authorized Retailer reviews

4.6

91% would recommend to a friend

(2,224 total reviews)
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Scott Moorehead

96% approve of CEO

88% positive business outlook

TCC Verizon Authorized Retailer has an employee rating of 4.6 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TCC Verizon Authorized Retailer employee rating is 36% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Jun 24, 2011
Recommend
CEO approval
Business Outlook

Pros

- Competitive pay within cellular sales industry - Flexibility and willingness to move can be rewarded, as opportunities arise regularly throughout the company.

Cons

- Absurd hours, difficult to take vacation or maintain a social life - Extremely questionable business ethics in dealing with customer's confidential information and disclosure. Deceptive pricing tactics encouraged and practiced company wide. - Clique-like treatment practiced in both policy enforcement and promotion. Being friends with upper management is more valuable than job performance. - Deceptive store image: employees are encouraged to make false statements regarding customer account management abilities vs corporate stores. Stores are difficult to distinguish from corporate stores. Exaggeration, misinformation, and outright lying are all encouraged to make sales and charge fictional fees to customers. - Poor training. Most new hires are incapable of even the most basic of day to day tasks upon finishing the 2 week training program at corporate. - Fear-based management. Employees are constantly reminded of weakest sales categories and repercussions, yet rarely if ever congratulated or recognized for superior performance in others. - Constant changes in policy and pay structure eroding team-oriented environment. Pay has actually gradually decreased as overall sales have increased.

2.0
Aug 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay only because I was in a good store. Culture of good. That's really it I had to have 20 words

Cons

Management is horrible, Upper management is horrible. Managers are salary and are not held accountable for not being at location. Reps end up doing manager duties. HR complaints only foster retaliation from higher ups. Rules only apply to certain people. Company lies and says employees matter, and make you think that only to figure out later there shafting you over and over again by changing pay constantly, and making employees re apply for positions yearly. DO NOT RECOMMEND

3.0
Oct 10, 2012

Good Run

Recommend
CEO approval
Business Outlook

Pros

They do not micro manage you let you do what is need to run your area.

Cons

They take care of upper management but it hard to motive managers that are only making the same amount as their sales reps. Good Ole Boy network if you are not in it then you are going to be screwed down the road.

Viewing 2191 - 2193 of 2,224 Reviews

Glassdoor has 2,245 TCC Verizon Authorized Retailer reviews submitted anonymously by TCC Verizon Authorized Retailer employees. Read employee reviews and ratings on Glassdoor to decide if TCC Verizon Authorized Retailer is right for you.