TCC Verizon Authorized Retailer reviews

I worked for the company for a little over three years. I was dedicated and confident BUT TCC is a very disorganized place - A disorganized company with disorganized ideas and disorganized morals. They’ll beat you down about your sales, take everything you’ve put into your job and squash it, and remind you whose in control. The job security has been the most pathetic of any I’ve come across. Upper management (specifically District Managers) make weekly visits, if that, and degrade your potential in an effort to make you better. TCC is too busy competing with other retailers; T-Mobile, Sprint, AT&T and yes, even other Verizon retailers, to provide any real attempts to develop relationships with their employees to better them, support them, encourage them, or advance them into a better life-long career. They choose poor and failed salesman to run their stores. They jump right onto their high horse and think they’ve just been chosen to run the world. I went through 5-6 different District Managers and maybe one of them impacted me. Maybe. TCC is concerned with providing luxuries other retailers do not offer (REDUX, PLAT PASS, etc) to bring in more money and they force their employees to sell their bogus offers. If you like a place that enforces equality and puts an end to discrimination then this is NOT the place for you. Black, white, gay or straight, we should all be treated as equals when we clock in. Culture of Good is nothing more than a tax right off. They don’t even give their employees a budget. When you attend their Culture of Good events just know the pizza you’re eating, the music you’re listening to, the decorations and the time put into the event was all done by TCC’s employees. All the money we spent and all the time we put into it was OFF the clock for SCOTT MOOREHEAD to get tax right offs. It’s repulsive behavior from a man who inherited millions from his father just so he could pass down the same entitled mindset that they’re too good to help or even give us a BUDGET to work with. TCC tries so hard to be the best when they inevitably became the worst. Stay. Away. That is, if you care about your mental health and if you have some dignity.

TCC will change your pay with very short notice..even around the holidays. From January 2016 to March 2017 hourly and commission changed 3x. Each time giving 70% of employees take home money less. Your job is not secure. not matter how you perform. They will "Restructure" giving hundreds of people without jobs for no reason except they "Restructured". Upper management will tell their store managers to "Hide" information to save their own self. Culture of good is just a Mask to hide all the corrupt corporate nonsense that takes place. "Making Customers Better"- They are one of the worst indirect retailers for Verizon in the customer service "Making Employees Better"- Watch your Paychecks, they will overcharge you in insurance, scam you in your commissions earned, not provide you with basic essentials to do your job. "Making Communities better"- you are REQUIRED to "Do Good" even in events that dont interest you, oh but if you want to do an event that interests you...good luck getting approval to do so. Ask 10 different TCC stores across the nation a policy question... all ten will give you a different answer. because the management does what they want, false churn, breaking policies to hit bonuses, making up their own rules with no backing and so forth. This starts from Area General Managers having a policy to Area Directors changing that to benefit them then relaying it to Store Managers then store managers trying to inform Tech Advisors of a policy that makes no sense.