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      TELUS

      Engaged Employer

      TELUS reviews

      3.5

      57% would recommend to a friend

      (8,645 total reviews)
      avatar

      Darren Entwistle

      55% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.0

      Senior management

      TELUS has an employee rating of 3.5 out of 5 stars, based on 8,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Feb 20, 2017

      bpo

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      comprehensive training and an amazing benefits package

      Cons

      A lot of fluff, sell you dreams.

      3.0
      Feb 19, 2017

      Support Rep

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly environment Pay was really good. Great first or second job for folks.

      Cons

      Big selling point for me was career advancement, however they hired four supervisors from the date I started till the day I moved on, not one came from the floor. Senior Management seemed more concerned with the relationship with the client, rather than the customers, which leads to inefficient process being incorporated that does not serve the customer, but rather the client (i.e. conflicts with customer first mentality they preach).

      4.0
      Feb 17, 2017

      Telus

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent Customer Service and Training.

      Cons

      Poor employee relations at times.

      Viewing 439 - 441 of 8,645 Reviews
      Related searches: TELUS jobs | TELUS salaries | TELUS benefits | TELUS interviews | TELUS conversations
      ReviewsTELUS reviews

      Glassdoor has 10,076 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.