TELUS reviews

3.5

57% would recommend to a friend

(8,650 total reviews)
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Darren Entwistle

54% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews
3.0
Aug 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Thorough training, overtime, several trainings to improve agent skills, in upselling, customer satisfaction guaranteed. Great flexibility, and the time to help customer not matter how long it took. Bonuses.

Cons

No room for growth(promotion wise). schedules changed every 30 days, guidelines and rules were implemented, but not enforced. Too much partiality.

3.0
Aug 19, 2015

Good But Limited

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Office Nice People Fun Environment Repetitive Work Poor Time Off Benefits

Cons

Low Pay Limited Growth Opportunity Harsh Deadlines Heavy Workload Too Many Tasks Added Onto Your Core Function

5.0
Aug 6, 2015

Good co-workers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I believe that the most likeable thing at telus are the employees. People there are generally friendly and willing to lend a helping hand

Cons

There are a ton of manual and inefficient processes

Viewing 466 - 468 of 8,650 Reviews

Glassdoor has 10,082 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.