3.0
Aug 20, 2015
Recommend
CEO approval
Business Outlook
Pros
Thorough training, overtime, several trainings to improve agent skills, in upselling, customer satisfaction guaranteed. Great flexibility, and the time to help customer not matter how long it took. Bonuses.
Cons
No room for growth(promotion wise). schedules changed every 30 days, guidelines and rules were implemented, but not enforced. Too much partiality.