TELUS reviews

3.5

58% would recommend to a friend

(8,624 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews
1.0
Nov 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Make your own hours; paid training

Cons

Really boring work; poor communication; HR department does not respond to queries; raters are to rate based on client's (i.e. Google) beliefs, not necessarily based on facts. Employer provides monthly feedback on ratings, which is inconsistent from month to month.

2.0
Jan 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Good people, easy accessible building and not far from the city.

Cons

No progression after two years, pay is capped after two years, promotions means a pay cut, no concern for staff in anyway and it's all about the client and the clients needs, "Look after your employees and the rest looks after itself". There's no real personal touch with manager to agent interaction, it's procedures, procedures and the clients says bow so we all bow..

1.0
Nov 6, 2017

Cleared background...then not

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free popcorn and hot dogs on first Friday.

Cons

I received an email to work hurricane Harvey in Las Vegas after fingerprints and background check. I was hired so I quit the job I was at to help. Five days later myself and about 100 others were let go because of background from FEMA. Then the pay card they gave me was not assigned to me meaning no money. They gave me another that further delayed getting paid by another 24 hours. I quit a good job to work at Telia and can't go back now. Really bad form on their part and extremely bad for me.

Viewing 10 - 12 of 8,624 Reviews

Glassdoor has 10,055 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.