TJ Maxx reviews

3.4

54% would recommend to a friend

(9,985 total reviews)
avatar

Ernie Herrman

49% approve of CEO

44% positive business outlook

TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 9,985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Apr 2, 2019

Hard worker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is not just one company but several companies that prides itself of internal and external customer service. The benifts are amazing, the deals provided are perfect for our current economy, company provides food for associates in the break room weekly, mobility is not limited, they always look to promote from within the company.

Cons

As a manager there is no work/life balance. I am always at work and never spend time with my kids. The company pays us 40 hrs salaried nut the manager schdules us 50+ and of course that doesnt have overtime.

2.0
Oct 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Fast paced, so time moves quickly. Associate discount is 10% off. Flexible with scheduling. Easy to get time off (need to request 3 weeks in advance). They have a fitting room associate organize the recovery.

Cons

If you don’t ask for TJX rewards card they write you down in a negative way. Also, you don’t get any commission in return for trying to get a rewards card. You don’t get commission for trying to sell anything there, so don’t try. They expect on the floor associates to finish putting a tremendous amount of clothes away while backing up registers, covering breaks, and helping every costumer 10 feet away from you. The management is disorganized. If you work there from years on end you can become a manager with no education requirement. There is no gain from this business, for example, if you decided to become a coordinator you get a $1 raise and that’s it. My raise for the past 3 years has been a 27 cent raise, so basically don’t expect a raise because minimum wage will eventually exceed that amount.

3.0
Oct 3, 2018
Recommend
CEO approval
Business Outlook

Pros

- Employee discount, although minimal (10%) - Pay starts at $9 hourly, good compared to other work - $1 raise from $9 to $10 after 6 months - Small but not minimal chance of promotion - Flexible hours and scheduling - Generally friendly coworkers

Cons

- Breaks are short; you only get 15 minutes if you work 4 hours. That's 3 hours and 45 minutes standing on your feet. - Minors do not get paid for their breaks / meals and are required to clock out - Hours change every week, you can get a shift starting at 10:30AM one day and 6:45PM the next day - Cashiers are pressured to coerce and swindle unsuspecting customers into opening TJX Rewards credit cards. Cashiers have to meet a quota (usually 2 to 4 cards per cashier per shift) If they do not meet the quota, they are heavily chastised by management - Management will make you feel bad for taking a personal / sick day (calling out) and will make every attempt to pressure you to come to work - Pay can be increased more, $10 does not cut it for most of us who don't work multiple jobs & are students - Trainees are not officially trained, they are simply placed into a department and expected to know what to do right off the bat - All management cares about are the stupid credit cards

Viewing 28 - 30 of 9,985 Reviews

Glassdoor has 10,210 TJ Maxx reviews submitted anonymously by TJ Maxx employees. Read employee reviews and ratings on Glassdoor to decide if TJ Maxx is right for you.