Question 1

Is TP a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,363 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at TP.

Question 2

Does TP pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,363 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at TP.

Question 3

What TP locations are top rated by Customer Service Representative employees?

Accepted Answer

TP locations which are top rated by Customer Service Representative employees are Atlanta, Panama City Beach and Grand Rapids. On the other hand, TP locations which have been rated the lowest by Customer Service Representative professionals are Fairborn, Boise and Sandy.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13911), Customer Service Representative (CSR) (5154), Customer Service Agent (2602), Analyst (1526), Customer Service (1484), Expert em Interação (1412), Content Moderator (1268), Supervisor (1108), Call Center Agent (1069), Customer Service Associate (938), Agent (895), Team Leader (813), Executive (779), Operations Customer Expert 1 (730), Agente De Atendimento (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2010 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1807 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1487 reviews)); "Good environment is good." ((in 1252 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2513 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1527 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 365 reviews)); "Poor communication and dropping classes with little notice" ((in 285 reviews))

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Poor work-life balance

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Great learning experience with supportive team, but high targets can overwhelm

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