TP Boca Raton reviews

3.8

88% would recommend to a friend

(227 total reviews)

Jorge Amar

Not enough data to show CEO approval

87% positive business outlook

Employees in Boca Raton have given TP a rating of 3.8 out of 5 stars, based on 227 company reviews on Glassdoor. This indicates that most employees have a good working experience in Boca Raton. The TP employee rating in Boca Raton is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

227 reviews
4.0
Nov 19, 2021
Recommend
CEO approval
Business Outlook

Pros

-Working from home -Helping resolve problems -You get recognized for good work -Ivr call off -1 hr lunch unpaid and two 15 min breaks -They warn you about ongoing issues that you weren't aware of so you can correct it -Bonuses and commission -Understanding management -Access to supervisor for help on hand -Supportive team

Cons

-Training didn't cover everything and didn't understand I was going into rentention -Coached on bad surveys even when it's not related to your performance sometimes -Agents from other dept just transfer or rush transfer to you bc they don't want to deal with the customer anymore where we have to resolve everything -Slack can be a while when it comes to help -We don't review training lessons

avatar
TP Response
4y
Thank you for your feedback! All the best!
2.0
Oct 28, 2021
Recommend
CEO approval
Business Outlook

Pros

None, worst place to work

Cons

Everything, smoked out parking lots , messy supervisors, everybody dating

avatar
TP Response
4y
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. We would like to help you further. Please call us at 1-800-994-9335 or email us at LetsConnect@Teleperformance.com to tell us more about your experience so we can work with you and resolve it.
Viewing 49 - 51 of 227 Reviews

Glassdoor has 101,000 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.