Is TP a good company to work for as a Call Representative?

Call Representative professionals working at TP have rated their employer with 4.5 out of 5 stars in 1,207 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Representative interview questions at TP .

Does TP pay Call Representative employees well?

Call Representative professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,207 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Call Representative salaries at TP.

How happy are Call Representative professionals working at TP?

92% of Call Representative employees at TP would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Call Representative professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13915) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1484) , Expert em Interação (1412) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (939) , Agent (896) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1992 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1530 reviews)); "Good environment is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3784 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2497 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1516 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 370 reviews)); "Poor communication and dropping classes with little notice" ((in 297 reviews))

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TP Call Representative reviews

4.5

92% would recommend to a friend

(1,207 total reviews)

Jorge Amar

86% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Culture & values

4.5

Career opportunities

4.4

Work/Life balance

4.4

Senior management

4.3

Compensation and benefits

Call Representative employees have rated TP with 4.5 out of 5 stars, based on 1,207 company reviews on Glassdoor. This indicates that most Call Representative professionals have an excellent working experience there. TP is rated 21% above average by Call Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

1K reviews

5.0

Jun 17, 2026

Supportive team and training, but high stress and workload

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Supportive teammates, good training, competitive salary, and career growth opportunities.

Cons

High workload, stressful calls, changing metrics, and rotating schedules.

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

4.0

Jun 17, 2026

Free meals are great but limited hours

Call center customer service representative

Recommend

CEO approval

Business Outlook

Pros

Free food and meals (weekend)

Cons

Free meals should last whole day, but unfortunately it only lasts for 2-3hrs lol

TP Response

1mo

Hi there. We appreciate you dropping by to provide your feedback.

3.0

Jun 10, 2026

Competitive salary, but management needs improvement

Call center customer service representative

Recommend

CEO approval

Business Outlook

Pros

Competitive salary for fresh grad

Cons

High turnover rate, management can be improved

Viewing 4 - 6 of 1,207 Reviews

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TP Call Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive team and training, but high stress and workload

Free meals are great but limited hours

Competitive salary, but management needs improvement

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