Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,518 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,518 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13908) , Customer Service Representative (CSR) (5155) , Customer Service Agent (2601) , Analyst (1525) , Customer Service (1483) , Expert em Interação (1411) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (938) , Agent (895) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (728) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2022 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1813 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1806 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1506 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1245 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3806 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2497 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1537 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 346 reviews)); "Poor communication and lack of support" ((in 292 reviews))

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TP

TP Client Associate reviews

4.1

83% would recommend to a friend

(12,518 total reviews)

Jorge Amar

92% approve of CEO

77% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Client Associate employees have rated TP with 4.1 out of 5 stars, based on 12,518 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Oct 21, 2015

Good place to start!!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

easy to get hire and start

Cons

it tends to get busy at times

TP Response

Thank you for your short review. All the best and have a great day ahead!

3.0

Oct 18, 2015

Nice for a start to live abroad - that's it

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Relocation package, cheap accommodation, refund of flight expenses after 10 month, multilanguage environment, equal opportunity policy in place for agents. The job is easy if you have customer experience and stress is moderate. Company has values as a guideline. The true miracle is the company actually works with a total chaotic organisation.

Cons

Chaotic organisation as cultural related to Portugal. Staff is mainly Portuguese and although not officially told, Portuguese fluency is a requirement for staff positions. Career opportunities are therefore limited to Portuguese native speakers. With the chaotic organisation it is a true wonder that the company stays in business. Important factors are neglected and unimportant are valued, just like children do. Working rules are almost not enforced. Everybody does what he likes to do (this is a Pro too), and nobody really cares. This is a Kindergarten-Company.

3.0

Oct 18, 2015

Good ambience, Bad salary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers are fantastic, have good extracurricular dynamics, have free health insurance, always pay on time

Cons

normally working hours is rotating, the salary is too low for the roles and responsibilities that you have

TP Response

We see to it that we provide employees competitive income and compensate them with incentives and bonuses that fit their workload. Thank you and we hope you can share this with us via http://bit.ly/TPHR-newform. Rest assured that this will be taken into consideration.

Viewing 12319 - 12321 of 12,518 Reviews

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TP Client Associate reviews

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Good place to start!!

Nice for a start to live abroad - that's it

Good ambience, Bad salary

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