TP Client Associate reviews

4.1

83% would recommend to a friend

(12,507 total reviews)

Jorge Amar

92% approve of CEO

77% positive business outlook

Client Associate employees have rated TP with 4.1 out of 5 stars, based on 12,507 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Apr 4, 2015
Recommend
CEO approval
Business Outlook

Pros

There is certainly opportunities for advancement. Good work environment, co-workers seem like family most of the time. They will challenge you and encourage you.

Cons

Not on the bus line. Normal workplace gossip.

4.0
Mar 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Great environment to learn tech support skills and confidence. Support from coworkers and team leaders. Also great place to make friends. If you ask in advance they will almost always guarantee your day or days off, unless it is an important business day, but even then they will try to work with you. Calls get repetitive so you start to get really good helping clients with their issues.

Cons

Downside, not all team leaders know what they are talking about and will just give you generic answers, ask other co workers. Another thing about being able to get off when you want is that you may not be able to work when you can, specially during off season in some projects you will be sent home if there aren't enough calls. Which means that even though you may be considered "full-time" you may work very few hours a week. Usually you can ask to be moved to a busier project.

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