TP Client Associate reviews

4.1

83% would recommend to a friend

(12,500 total reviews)

Jorge Amar

93% approve of CEO

77% positive business outlook

Client Associate employees have rated TP with 4.1 out of 5 stars, based on 12,500 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Feb 4, 2014
Recommend
CEO approval
Business Outlook

Pros

No experience required, great for building interpersonal skills, telephone manners and to get some sales and customer service experience and a good resume filler

Cons

Place can seem a bit indecisive at times may be there is some lack of communication between managers and supervisors which creates confusion about policies and procedures

4.0
Jan 23, 2014
Recommend
CEO approval
Business Outlook

Pros

I truly enjoined my time at teleperformance. Most supervisors were great and would help you out when needed. The company takes good care of its employees. The office space was very nice and I was respected by my coworkers.

Cons

I think one of the biggest problem was training. Training was not sufficient and trainers didn't really know what they were talking about. Many people were completely lost once they started taking live calls and would quit soon after. If you give it time, once you get the hang of it its a pretty good job.

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TP Response
8y
Thank you for taking time to write that review. We see to it that our employees have consistent support from the management and harmonious relationship with their co-workers. Kindly share your feedback with us at http://bit.ly/TPHR-form. Have a great day ahead!
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