Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,507 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,507 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13895) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2597) , Analyst (1525) , Customer Service (1481) , Expert em Interação (1409) , Content Moderator (1267) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (938) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (727) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1815 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1793 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1489 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3789 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2491 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 370 reviews)); "Poor communication and dropping classes with little notice" ((in 292 reviews))

TP Client Associate reviews

4.1

83% would recommend to a friend

(12,507 total reviews)

Jorge Amar

92% approve of CEO

77% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Client Associate employees have rated TP with 4.1 out of 5 stars, based on 12,507 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

13K reviews

4.0

May 8, 2026

Access with ID badges is limited by site permissions

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

We can access our site with our current and active ID badges.

Cons

Even with company issued ID badges, some locations/sites are not available to access. Ex: Has an access in Felcris Centrale site but if we are assigned to a different site like SM Ecoland, we still need to asked permission to access the site and approve our badges which is not very helpful since you're don't want to double badge.

TP Response

2mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

May 7, 2026

This is for highly recommended one

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Handling claims concern and making sure the customer issue is resolved.

Cons

Making sure to provide customer satisfaction

TP Response

2mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

May 7, 2026

Strong teamwork and growth but communication issues exist

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Strong teamwork and communication across departments. Opportunities to learn new skills and grow professionally. Management is approachable and open to feedback. Work culture promotes respect and inclusivity. Projects are challenging and help improve problem-solving abilities.

Cons

Communication between departments can sometimes be unclear or delayed. Workload management may become stressful during busy periods. Career growth opportunities could be more transparent and structured. Some processes are inefficient and take longer than necessary. Employee recognition and appreciation could be improved. Training and onboarding programs may need more consistency. Decision-making can occasionally be slow due to multiple approval levels. Work-life balance can be challenging during peak project timelines.

Viewing 142 - 144 of 12,507 Reviews

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Access with ID badges is limited by site permissions

This is for highly recommended one

Strong teamwork and growth but communication issues exist

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