Is TP a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,150 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Operations Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at TP .

Does TP pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,150 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

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TP Client Operations Representative reviews

4.2

85% would recommend to a friend

(17,150 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Client Operations Representative employees have rated TP with 4.2 out of 5 stars, based on 17,150 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

4.0

May 11, 2026

Good work environment with no complaints

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good work environment at tp

Cons

I dont have any complaints

5.0

May 11, 2026

Good communication exposure

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Daily customer interaction improves communication and problem-solving skills effectively over time. Supervisors are approachable and provide support whenever employees require assistance.

Cons

Repetitive customer queries may become monotonous after long periods

4.0

May 11, 2026

Great trainer but confusing for new trainees

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Our trainer is very good. He explains everything clearly and in an engaging way. He is also proactive in asking trainees questions and making sure everyone participates.

Cons

Since I’m still a newbie, I sometimes get confused when some tenured trainees ask advanced questions or terms that we are not yet familiar with. Instead of focusing on the main topic, we end up focusing on unfamiliar words, which can be confusing for new trainees. Also, there are times when the trainer is unable to explain some terms right away because he forgets.

TP Response

1mo

Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our IT Helpdesk at https://support.tp.com/. Thank you.

Viewing 136 - 138 of 17,150 Reviews

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TP Client Operations Representative reviews

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Good work environment with no complaints

Good communication exposure

Great trainer but confusing for new trainees

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