TP Client Operations Representative reviews

4.2

85% would recommend to a friend

(17,151 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Client Operations Representative employees have rated TP with 4.2 out of 5 stars, based on 17,151 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

17K reviews
4.0
Aug 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Supervisor responsible and cared Pay was always on time and without discrepancies Enviroment wasnt full of pressure

Cons

Promotions were mostly lateral QA to TL, etc

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TP Response
7y
We thank you for sharing your review. We see to it that we provide employees a fun and great working environment and we are sorry that we failed your expectations. Wishing you all the best in your future endeavors.
5.0
Aug 6, 2015
Recommend
CEO approval
Business Outlook

Pros

It is a steady paying job with great transportation and health and dental benefits like car insurance and a discount for public transportation the longer you stay and go with the flow of the constant changing rules the more you will be considered for a promotion with little to no effort. If you love customer service you will love this place.

Cons

If you are trying to move up fast it wont happen unless you are a suck up to the higher ups. Good work and lots of appreciation from your superiors and the client is not a good unless you are happy with staying at an entry level position.

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TP Response
9y
Thank you very much for taking time to write that review. Our goal is to provide our employees a postive environment while being given great benefits and opportunities for career advancement. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Have a great day ahead!
1.0
Jul 31, 2015
Recommend
CEO approval
Business Outlook

Pros

long hours no credit for good job done low pay no raises can't take your paid time off so you lose it management demands that you work overtime but not them and won't and can't help out on floor when needed old out of date systems and computers and telephones

Cons

lousey management will not accommodate disabled veterans hr personal don't care about anybody but themselves noisy workplace stressful workplace and will try to fire you with no reason

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TP Response
7y
Thank you for bringing this to our attention. Your feedback is very important to us as this will help us become a better company. We would like to have you share this with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to raise it to HR.
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Glassdoor has 100,741 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.