Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TP

      Engaged Employer

      TP Client Operations Representative reviews

      4.2

      85% would recommend to a friend

      (17,151 total reviews)

      Jorge Amar

      94% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Client Operations Representative employees have rated TP with 4.2 out of 5 stars, based on 17,151 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      17K reviews
      1.0
      Jul 13, 2015

      Not guaranteed

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      great job position and are very enjoyable

      Cons

      They don't allow doctors excuses and they won't approve days off 95% of the time .

      avatar
      TP Response
      7y
      Your review is very alarming and we would like to conduct an investigation on this. May we ask that you share this with us via http://bit.ly/TPHR-Form. Thank you.
      1.0
      Jul 13, 2015

      Former employee

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no good reasons to work here.

      Cons

      They are infested with bed bugs. They are not pleasant at all with employees.

      avatar
      TP Response
      8y
      Thank you for bringing this to our attention. Our goal is to cater to our employees needs, make sure they are treated well and provide them a clean & decent working environment. We'll make sure to conduct an investigation to avoid similar instances from happening again. Best regards.
      2.0
      Jul 2, 2015

      It's a job. It was better when it was Sprint. WAY better.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fortunately in the change over we got to keep a lot of our policies, though some were temporary to keep us from uprising. But they're gradually tightening the leash. The pay is good. Most of the supervisors are good. Also, that first review is by management. Lol very obvious.

      Cons

      You're only allowed to request 2 non paid days off a month if you don't have PTO which is bull. If you're new? Say good bye to your summer. Because of this a lot of people have attendance issues. They can't get the day off, so they have to call in. Sounds like a set up right? They're very money oriented, meaning if you're not making them money, you're costing them money and they will let you know. The insurance is atrocious. When it was sprint the insurance was affordable and had great coverage. The insurance they have now will eat up most of your check and it doesn't cover much. As of recently Whether or not you get a bonus in part, is based not on how well YOU do, but how the customer feels about sprint. If you're unlucky enough to get customers with tower issues? Say good bye to your bonus.

      Viewing 16984 - 16986 of 17,151 Reviews
      Related searches: TP Client Operations Representative jobs | TP Client Operations Representative salaries | TP benefits | TP interviews
      TP reviewsTP Client Operations Representative reviews

      Glassdoor has 100,741 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.