Is TP a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,149 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Operations Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at TP .

Does TP pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,149 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Client Operations Representative reviews

4.2

85% would recommend to a friend

(17,149 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

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Client Operations Representative employees have rated TP with 4.2 out of 5 stars, based on 17,149 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

17K reviews

5.0

Dec 18, 2014

teleperformance

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great company, great, great, great

Cons

no real advancement, no, no, no, no

TP Response

8y

We appreciate your feedback and we aim to provide our employees a job wherein they get to grow, enjoy and feel fulfilled. All the best!

2.0

Dec 17, 2014

Appreciated the majority of my co-workers, but disorganization from the top down led to the downfall of my location.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-co-workers easy to get along with -variety of shifts available -lots of overtime available -good trainers -fairly close knit atmosphere -free snacks and drinks

Cons

-widespread disorganization -lack of communication between client and management -lack of communication between management and agents -poor training curriculum -inconsistency in policy and work related information on a day to day basis -rapid change regarding work responsibilities, schedules, etc. -failure to pay many employees adequately and on time -imbalance in expectations and responsibilities between agents

TP Response

7y

We are sorry to hear that you felt that way. We are committed to providing an organized and professional work environment wherein employees are doing their job well while having fun. Hoping you can also share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com to investigate on the matter. Thank you.

5.0

Dec 10, 2014

Great Place to Work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible Work Schedules Friendly Supervisors Good Pay

Cons

Personal Growth No casual outfits accepted

Viewing 17035 - 17037 of 17,149 Reviews

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TP Client Operations Representative reviews

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teleperformance

Appreciated the majority of my co-workers, but disorganization from the top down led to the downfall of my location.

Great Place to Work

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