Is TP a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,141 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Operations Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at TP .

Does TP pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,141 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

TP Client Operations Representative reviews

4.2

85% would recommend to a friend

(17,141 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by demographic groups

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Client Operations Representative employees have rated TP with 4.2 out of 5 stars, based on 17,141 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

17K reviews

2.0

Mar 10, 2014

Stressful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A lot of overtime available

Cons

Schedule would change overnight (supposed to have "24 hour" notice) and come in the next day to see you're too early or too late.

1.0

Mar 8, 2014

Don't care about Customers Or Employees

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get Minium Wage paid into your Bank A/C

Cons

You are treated with disrespect on a daily Basis by TL's whom get paid for listening to calls and criticising people all day. These people refuse to do customer call-backs especially in Vodafone Campaign and take extended unauthorised breaks but do very little work. Customer's become more irate with us and distrusting as we're promised numerous call-backs in past which never happen. God forbid you tell the customer the truth about this as this will result in an immediate HR Meeting.

TP Response

4y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

4.0

Mar 4, 2014

Decent place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Interesting people to work with Paid training DirecTV Employee program Opportunities for advancement

Cons

Initial training pay is quite low

Viewing 17080 - 17082 of 17,141 Reviews

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