Is TP a good company to work for as a Costumer Service Associate?

Costumer Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 298 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Costumer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Costumer Service Associate interview questions at TP .

Does TP pay Costumer Service Associate employees well?

Costumer Service Associate professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 298 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Costumer Service Associate salaries at TP.

How happy are Costumer Service Associate professionals working at TP?

96% of Costumer Service Associate employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Costumer Service Associate professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13918) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1486) , Expert em Interação (1412) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (896) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1992 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1530 reviews)); "Good environment is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3784 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2497 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1516 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 370 reviews)); "Poor communication and dropping classes with little notice" ((in 297 reviews))

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TP

TP Costumer Service Associate reviews

4.5

96% would recommend to a friend

(298 total reviews)

Jorge Amar

100% approve of CEO

88% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.5

Senior management

4.4

Work/Life balance

4.4

Compensation and benefits

4.4

Career opportunities

Costumer Service Associate employees have rated TP with 4.5 out of 5 stars, based on 298 company reviews on Glassdoor. This indicates that most Costumer Service Associate professionals have an excellent working experience there. TP is rated 21% above average by Costumer Service Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

298 reviews

5.0

Aug 14, 2024

Glassdoor

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Teleperformance offers flexible work arrangements, including remote options, which can be a major plus for individuals seeking work-life balance. The company also provides opportunities for career advancement, with training programs and mentorship available to support employee development. Finally, Teleperformance is a global company, providing the chance to work with diverse teams and gain international experience.

Cons

Working at Teleperformance can be challenging due to high pressure to meet performance targets and limited opportunities for career advancement. Additionally, the work itself can be repetitive and emotionally draining, leading to burnout for some employees.

5.0

Aug 13, 2024

Good environment,

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Good environment, great place to work because they really concern about employee well-being.

Cons

so far so good, keep doing the best

4.0

Aug 12, 2024

Good place to work

Costumer service agent

Recommend

CEO approval

Business Outlook

Pros

Strategic location of office, good working environment, ok salary

Cons

Not yet found right now

TP Response

Thank you for your short and candid review. All the best and have a nice day!

Viewing 184 - 186 of 298 Reviews

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TP Costumer Service Associate reviews

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Good environment,

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