Is TP a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 931 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TP .

Does TP pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 931 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at TP.

How happy are Customer Service Associate professionals working at TP?

84% of Customer Service Associate employees at TP would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Customer Service Associate professionals have also rated TP with a 4.2 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13915) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1484) , Expert em Interação (1412) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (939) , Agent (896) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1992 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1530 reviews)); "Good environment is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3784 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2497 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1516 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 370 reviews)); "Poor communication and dropping classes with little notice" ((in 297 reviews))

Skip to content Skip to footer

Notifications

TP

TP Customer Service Associate reviews

4.3

84% would recommend to a friend

(931 total reviews)

Jorge Amar

100% approve of CEO

85% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Career opportunities

4.3

Culture & values

4.2

Work/Life balance

4.2

Senior management

4.2

Compensation and benefits

Custom Service Associate employees have rated TP with 4.3 out of 5 stars, based on 931 company reviews on Glassdoor. This indicates that most Custom Service Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

931 reviews

4.0

Jul 29, 2019

Exceptional

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

discounts on AT&T products and services, encouraging team members

Cons

So much to do at one time, customers cursing you out and disrespecting you.

1.0

Jul 14, 2019

Worst company to work with

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

There is no pros in the company

Cons

No work life balance No management

TP Response

We are sorry to hear that you did not have a pleasant experience during your stint at TP. We would like to assure you that we are always working on improving our work environment for the benefit of our employees. Thank you.

3.0

Jun 19, 2019

Great job for start ups and new to Toronto.

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Got to learn about different campaigns.

Cons

Not flexible timings. More of outbound sales.

TP Response

Thank you for your review. We are glad to know that you are having a good working experience here in TP. Please do let us know how we can improve our work environment here in TP by sharing it via http://bit.ly/TPHR-newform. All the best and have a nice day ahead!

Viewing 916 - 918 of 931 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

United States

View job

Healthcare Customer Service Representative - Remote

United States

View job

Healthcare Customer Service Representative - Remote

United States

View job

Customer Service Representative - Remote

United States

View job

Remote --- Customer Service Representative

United States

View job

TP reviews FAQs

TP reviews TP Custom Service Associate reviews

TP

TP Customer Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Exceptional

Worst company to work with

Great job for start ups and new to Toronto.

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at TP

TP reviews FAQs