Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,158 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,158 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13936) , Customer Service Representative (CSR) (5158) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1487) , Expert em Interação (1412) , Content Moderator (1272) , Supervisor (1109) , Call Center Agent (1070) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (740) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2005 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1834 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1776 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1493 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1253 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1532 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and understanding skills" ((in 286 reviews))

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TP

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,158 total reviews)

Jorge Amar

96% approve of CEO

82% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Customer Service employees have rated TP with 4.4 out of 5 stars, based on 1,158 company reviews on Glassdoor. This indicates that most Customer Customer Service professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Customer Service professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jun 22, 2026

Good facilities and security, but management needs improvement

Customer service

Recommend

CEO approval

Business Outlook

Pros

Complete facilities, clean work area, and security always present.

Cons

Change management needs to be socialized better.

5.0

Jun 22, 2026

Supportive team with demanding workload and strict targets

Customer service

Recommend

CEO approval

Business Outlook

Pros

Supportive team environment with helpful supervisors. Good training programs, opportunities to improve communication skills, and exposure to international customers. Flexible work environment and valuable customer service experience

Cons

Workload can be demanding during peak periods. Performance targets are strict, and handling difficult customers can sometimes be stressful. Career progression may vary depending on the project.

4.0

Jun 10, 2026

Estabilidad y buenas motivaciones en el trabajo

Customer service

Recommend

CEO approval

Business Outlook

Pros

Estabilidad Pago remuneración Variables justas Buenas motivaciones Buen trabajo

Cons

Na Na Na Na Na

TP Response

1mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 13 - 15 of 1,158 Reviews

Jobs at TP

Licensed Insurance Representative

Remote --- Customer Service Representative

Remote -Technology Tech & Sales Support

United States

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Remote - Technical & Sales Support Representative

Pre-Licensed Customer Service Representative - Remote

View all Customer Customer Service Jobs

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TP Customer Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good facilities and security, but management needs improvement

Supportive team with demanding workload and strict targets

Estabilidad y buenas motivaciones en el trabajo

Jobs at TP

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