Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,118 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,118 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13909) , Customer Service Representative (CSR) (5155) , Customer Service Agent (2602) , Analyst (1526) , Customer Service (1484) , Expert em Interação (1412) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (938) , Agent (895) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (728) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2022 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1813 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1806 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1506 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1245 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3806 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2497 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1537 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 346 reviews)); "Poor communication and lack of support" ((in 292 reviews))

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TP

TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,118 total reviews)

Jorge Amar

99% approve of CEO

87% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.5

Senior management

4.5

Career opportunities

4.4

Work/Life balance

4.4

Compensation and benefits

Customer Operations Expert employees have rated TP with 4.6 out of 5 stars, based on 1,118 company reviews on Glassdoor. This indicates that most Customer Operations Expert professionals have an excellent working experience there. TP is rated 24% above average by Customer Operations Expert professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

1K reviews

5.0

Jun 30, 2026

Great pay and positive work environment, but high standards may intimidate applicants

Customer operations expert i

Recommend

CEO approval

Business Outlook

Pros

Pay is great and the work environment is good.

Cons

Due to the high standards, it may intimidate future applicants.

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jun 30, 2026

Nice perks with accessible amenities and comfort

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

There is a rice subsidy, free coffee and water, canteen in accessible, and comfortable work space.

Cons

None that I could think of

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

3.0

Jun 29, 2026

Nice company, but management needs improvement

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

It is a nice company

Cons

Management can go a little better

TP Response

Thank you for taking the time to review TP, we appreciate your feedback.

Viewing 34 - 36 of 1,118 Reviews

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TP Operations Customer Expert I reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great pay and positive work environment, but high standards may intimidate applicants

Nice perks with accessible amenities and comfort

Nice company, but management needs improvement

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