Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,408 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,408 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13903) , Customer Service Representative (CSR) (5155) , Customer Service Agent (2599) , Analyst (1525) , Customer Service (1481) , Expert em Interação (1411) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (938) , Agent (895) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (727) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2015 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1772 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1471 reviews)); "Good environment is good." ((in 1238 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3811 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2501 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1529 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 365 reviews)); "Poor communication and lack of support" ((in 293 reviews))

TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,408 total reviews)

Jorge Amar

92% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service CSR employees have rated TP with 4.2 out of 5 stars, based on 17,408 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service CSR professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

17K reviews

5.0

Jul 2, 2026

My thoughts for TP

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

In depth training for new hires, accommodating staff, and great facilities for employees

Cons

Elevator waiting time may take a long time

TP Response

1w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jul 2, 2026

Positive atmosphere with some elevator issues

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good environment Great opportunities Good service Approachable staff Great Facility

Cons

Not all elevators work and there is waiting time

TP Response

1w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

3.0

Jul 2, 2026

Supportive colleagues and management, but training is lacking

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Colleagues, friendly management, flexibility, simple hiring process

Cons

Lack of training, few possibilities of professional growth

Viewing 40 - 42 of 17,408 Reviews

Jobs at TP

Operations Supervisor

Tallahassee, FL

View job

Sales & Customer Service Representative - Onsite

Sales & Customer Service Representative - Onsite

Remote---Sales/Customer Service Representative-English

Remote

View job

Licensed Insurance Representative

View all Customer Service CSR Jobs

TP

TP Customer Service (CSR) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

My thoughts for TP

Positive atmosphere with some elevator issues

Supportive colleagues and management, but training is lacking

Jobs at TP

TP reviews FAQs

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