TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,413 total reviews)

Jorge Amar

92% approve of CEO

79% positive business outlook

Customer Service CSR employees have rated TP with 4.2 out of 5 stars, based on 17,413 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service CSR professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

17K reviews
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work from home

Cons

Low pay and high stress

avatar
TP Response
1d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home is a plus.

Cons

Changes campaign without notice. You have no say in the decision.

avatar
TP Response
1w
Thank you for sharing your thoughts. We value your feedback and are always looking to improve. If there are specific areas you think we can work on, please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
Viewing 58 - 60 of 17,413 Reviews

Glassdoor has 101,000 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.