Is TP a good company to work for as a Customer Service Operator?

Customer Service Operator professionals working at TP have rated their employer with 4.6 out of 5 stars in 50 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Operator Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Operator interview questions at TP .

Does TP pay Customer Service Operator employees well?

Customer Service Operator professionals rate their compensation and benefits at TP with 4.5 out of 5 stars based on 50 anonymously submitted employee reviews. This is 4.5% better than the company average rating for salary and benefits. Find out more about Customer Service Operator salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13914) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1484) , Expert em Interação (1412) , Content Moderator (1269) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (896) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1992 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1530 reviews)); "Good environment is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3784 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2497 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1516 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 370 reviews)); "Poor communication and dropping classes with little notice" ((in 297 reviews))

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TP

TP Customer Service Operator reviews

4.6

99% would recommend to a friend

(50 total reviews)

Jorge Amar

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Senior management

4.6

Career opportunities

4.5

Work/Life balance

4.5

Compensation and benefits

Customer Service Operator employees have rated TP with 4.6 out of 5 stars, based on 50 company reviews on Glassdoor. This indicates that most Customer Service Operator professionals have an excellent working experience there. TP is rated 24% above average by Customer Service Operator professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

50 reviews

5.0

Apr 13, 2025

Excellent Environment

Machine operator

Recommend

CEO approval

Business Outlook

Pros

The positive work environment, supportive colleagues, and opportunities for growth were truly unparalleled.

Cons

Till now my experience is good, hence nothing to write in cons.

TP Response

Thank you for your review and for letting us know how we are doing. Best regards!

5.0

Jan 24, 2025

Review

Operator

Recommend

CEO approval

Business Outlook

Pros

Great leadership , great community , great communication

Cons

No cons because Teleperformance it’s the BEST

3.0

Jan 10, 2025

cacs

Operator

Recommend

CEO approval

Business Outlook

Pros

Team Effort Social Good people

Cons

Limited Career Growth Opportunities Inadequate Compensation

TP Response

Thank you for your review. We would like to understand in detail your experience. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to tell us more so we can work with you and resolve it.

Viewing 7 - 9 of 50 Reviews

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TP Customer Service Operator reviews

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cacs

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