TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,681 total reviews)

Jorge Amar

98% approve of CEO

85% positive business outlook

Customer Service Representative CSR employees have rated TP with 4.4 out of 5 stars, based on 4,681 company reviews on Glassdoor. This indicates that most Customer Service Representative CSR professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative CSR professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The company offers training, skill development programs, and internal promotion opportunities for it's employees.

Cons

Employees may frequently handle difficult customers, which can sometimes be emotionally demanding.

avatar
TP Response
4d
Thank you for taking the time to review TP. It's fantastic to hear of your positive experience.
1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and provides equiptment

Cons

Micromanagement, no work-life balance, low pay

avatar
TP Response
3w
We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.
Viewing 16 - 18 of 4,681 Reviews

Glassdoor has 101,045 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.