TP Customers Service Representative reviews

4.0

78% would recommend to a friend

(50 total reviews)

Jorge Amar

Not enough data to show CEO approval

84% positive business outlook

Customers Service Representative employees have rated TP with 4.0 out of 5 stars, based on 50 company reviews on Glassdoor. This indicates that most Customers Service Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customers Service Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

50 reviews
1.0
Apr 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Multicultural Environment with good colleagues The flat provided by the company (in Portugal)

Cons

Lack of communications between management and employees They badly managed the Covid-19 crisis resulting in multiple contamination on the workplace. They can remove your flat for any reasons if you don't agree with your management. If you want to work there, keep all the proof that you can to prove your work conditions when they gonna fire you for no reasons.

avatar
TP Response
6y
We are very sorry to know about your experience since we always try to prepare our employees for management positions. If you want to share a more detailed review, please contact us via https://www.teleperformance.com/en-us/contact-us/ for us to investigate. Teleperformance Portugal
3.0
Oct 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Great pay on the Liberty Mutual project($17/hr for licensed reps and $14 for claims specialist) and the supervisors are awesome at working with scheduling issues after you receive your schedule.

Cons

No maternity leave. benefits are terrible and expensive. No PTO or sick leave for the first year. Would only recommend for pay rate.

2.0
Aug 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Teleperformance is a good platform for young people that want to break out of their "normal" life for a while, career is something different though.

Cons

Poor management, personal improvement and acknowledgement not possible.

Viewing 43 - 45 of 50 Reviews

Glassdoor has 101,036 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.