Is TP a good company to work for as a Expert II?

Expert II professionals working at TP have rated their employer with 3.6 out of 5 stars in 179 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Expert II Jobs at TP now and start preparing for your job interview by browsing frequently asked Expert II interview questions at TP .

Does TP pay Expert II employees well?

Expert II professionals rate their compensation and benefits at TP with 3.2 out of 5 stars based on 179 anonymously submitted employee reviews. This is 29.3% worse than the company average rating for salary and benefits. Find out more about Expert II salaries at TP.

How happy are Expert II professionals working at TP?

69% of Expert II employees at TP would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Expert II professionals have also rated TP with a 3.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.7 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13929) , Customer Service Representative (CSR) (5156) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1487) , Expert em Interação (1412) , Content Moderator (1271) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (738) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1823 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1810 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1456 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3804 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2492 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1543 reviews)); "Bad managment and supervisor." ((in 500 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 356 reviews))

TP Expert II reviews

3.6

69% would recommend to a friend

(179 total reviews)

Jorge Amar

100% approve of CEO

54% positive business outlook

Ratings by category

4.4

Diversity & inclusion

3.7

Culture & values

3.5

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

3.1

Work/Life balance

Expert II employees have rated TP with 3.6 out of 5 stars, based on 179 company reviews on Glassdoor. This indicates that most Expert II professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Expert II professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

179 reviews

2.0

Aug 14, 2017

BEWARE no opportunities, monotonous work, no vision to improve, surveillance and intimidation

Subject matter expert

Recommend

CEO approval

Business Outlook

Pros

-they pay on time (though payments are uneven because they pay on the 7th and 22nd of each month) -co workers are nice people looking to make some money while they get ready for their real career

Cons

BEWARE, if you come to Teleperformance you will be monitored like a prisoner 24/7, no cellphone, no email, no news site, no notepad, no google, no snacks, no chit chatting, no bags, no sweaters, no coffee... they want a robot who asks no questions and is ready to be at the same position with no advancement ever. They actually have security guards that take rounds checking you while working, this is the less friendly environment to work ever, how can we want to improve and do a better job under this constant state of SURVEILLANCE AND INTIMIDATION. REMEMBER, Teleperformance wants to have you on the same spot, so do not be fooled by their promises, they will do all possible to keep you at the same level. Sites like Indeed, LinkedIn, Monster, Glassdoor, etc are all blocked. This is a perfect part time job while studying or doing co-op, DO NOT think it will launch your career. Employers will NOT LIKE to see Teleperformance on your resume. -bureaucracy at its maximum -prison mentality -micromanagement to the last details -no opportunity to grow -little pay for overworked people -zero attention to the employees needs -little vacation time, inhumanly impossible to book -Family days? Sick Days? Holidays? forget about them

TP Response

7y

Thank you for your honest review. Hope you can share this with us via our http://bit.ly/TPHR-Form so that we can fully address the issue. Regards.

3.0

Jul 24, 2014

Good "foot in the door" company

Subject matter expert

Recommend

CEO approval

Business Outlook

Pros

If you work for the Sharepoint or Office 365 accounts, it's a great place to get entry level experience. Met a ton of great people there. Depending on the time of the year and how many people are employed there, there's a good chance you'll have a selection of schedules. They do their best to work around outside life (kids, school, etc).

Cons

For the first year, you get no paid time off. Raises are an embarrassing 50 cents/yr. Environment in and around the offices are not very professional. This place has very little to no employee loyalty benefits.

3.0

Mar 15, 2014

Friendly environment with the better opportunities

Subject matter expert

Recommend

CEO approval

Business Outlook

Pros

Learnt the technical stuff as long as I was there because they used to launch new products frequently and train us for the products and their troubleshooting

Cons

I was all good in this company, no challenges as such

TP Response

3y

We thank you for sharing your review. We see to it that we provide employees a fun and great working environment and we are sorry that we failed your expectations. Wishing you all the best in your future endeavors.

Viewing 175 - 177 of 179 Reviews

Jobs at TP

Vice President of Marketing, Communications, and Community Engagement

Housekeeper Room Care

Licensed Insurance Representative - Onsite

Remote --- Customer Service Representative

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TP

TP Expert II reviews

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Ratings by demographic groups

Reviews by job title

BEWARE no opportunities, monotonous work, no vision to improve, surveillance and intimidation

Good "foot in the door" company

Friendly environment with the better opportunities

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