Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,111 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,111 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13908) , Customer Service Representative (CSR) (5155) , Customer Service Agent (2601) , Analyst (1525) , Customer Service (1483) , Expert em Interação (1411) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (938) , Agent (895) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (728) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2022 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1813 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1806 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1506 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1245 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3806 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2497 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1537 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 346 reviews)); "Poor communication and lack of support" ((in 292 reviews))

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TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,111 total reviews)

Jorge Amar

99% approve of CEO

87% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.5

Senior management

4.5

Career opportunities

4.4

Work/Life balance

4.4

Compensation and benefits

Operations Customer Expert employees have rated TP with 4.6 out of 5 stars, based on 1,111 company reviews on Glassdoor. This indicates that most Operations Customer Expert professionals have an excellent working experience there. TP is rated 24% above average by Operations Customer Expert professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jul 9, 2026

Tiempo de baño libre, pero falta de organización

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

dan tiempo de baño libre

Cons

No hay organización en las rutas

4.0

Jul 9, 2026

Great environment with no cons so far

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

The environment is really good.

Cons

None so far. It was really good.

TP Response

Thank you for your feedback. We appreciate you dropping by to provide your review. Have a great day ahead!

5.0

Jul 9, 2026

Positive environment with no complaints so far

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

All good! Nice environment to work with.

Cons

None so far so good

TP Response

Thank you for your feedback. We appreciate you dropping by to provide your review. Have a great day ahead!

Viewing 7 - 9 of 1,111 Reviews

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TP Operations Customer Expert I reviews

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Reviews by job title

Tiempo de baño libre, pero falta de organización

Great environment with no cons so far

Positive environment with no complaints so far

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