Question 1

Is TP a good company to work for as a Retention Agent?

Accepted Answer

Retention Agent professionals working at TP have rated their employer with 3.9 out of 5 stars in 72 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Retention Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Retention Agent interview questions at TP.

Question 2

Does TP pay Retention Agent employees well?

Accepted Answer

Retention Agent professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 72 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Retention Agent salaries at TP.

Question 3

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13936), Customer Service Representative (CSR) (5158), Customer Service Agent (2603), Analyst (1526), Customer Service (1487), Expert em Interação (1412), Content Moderator (1272), Supervisor (1109), Call Center Agent (1070), Customer Service Associate (939), Agent (897), Team Leader (813), Executive (779), Operations Customer Expert 1 (740), Agente De Atendimento (632)

Question 4

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2020 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1798 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1487 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1257 reviews))

Question 5

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary is low and not enough for my family as well as my personal needs." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1511 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews)); "Poor communication and dropping classes with little notice" ((in 284 reviews))

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Nice management and remote work, but odd hours

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awful

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