TP reviews

4.4

88% would recommend to a friend

(74,221 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,221 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

74K reviews
4.0
Aug 2, 2011
Recommend
CEO approval
Business Outlook

Pros

If you have little prior leadership experience, Teleperformance is an excellent company to get groomed for future personal leadership. The leadership at Teleperformance will sometimes make youthful mistakes, but are all very willing to work with you when problems away from work have an impact on your work. Keeping in good communication with your Supervisor will allow your Supervisor to be more flexible.

Cons

Not all of the lower and middle management leaders have experience with local and national employment laws, and will sometimes make youthful mistakes. Sometimes plans and changes are made on incomplete information. Some of the lower and middle managers will pass on to the executive leaders the "right" answers, and therefore will cause executive and global reporting and actualities to not match.

avatar
TP Response
8y
Thank you for taking time to write that review. Our goal is to make sure our employees are guided by the management and equipped with enough knowledge to be able to work effectively. We wish you all the best!
1.0
Aug 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Co-Workers. There are some great employees here.

Cons

Our Vice President of IT, Director, and Manager all used to be call center agents. They have absolutely NO IT experience or knowledge, other than what they've learned at TP. Promotions are based on favoritism and there is no chance of advancement based on performance. When large issues arrise, Management's first order of business is pointing the finger to find fault. Resolving the issue is an afterthought. When I went to the HR Manager with an issue about how a Manager treated a co-worker, and asked to remain anonymous, they went to the Manager and told them about it, without any investigation.

2.0
Jul 24, 2011

very dissatisfied

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work environment location friendly office staff

Cons

uneducated managers low salary no room for advance

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