TP reviews

4.4

88% would recommend to a friend

(74,221 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,221 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

74K reviews
2.0
Oct 18, 2010
Recommend
CEO approval
Business Outlook

Pros

For customer service or inbound call center agent: basic salary is Php13500 + Php3000 monthly for attendance bonus + sales incentives. The agent receives increment every six months. The amount (% of basic) of raise depends on performance (customers rate the agent from 1 to 10, depending on how the agent resolved the customer's concerns)

Cons

The salary indicated is actually lower compared to other call centers. Promotion is tainted by politics. Unless promoted within 3 years, it is not good to stay in this company.

avatar
TP Response
8y
Thank you for the feedback. We always make sure to reward hardworking employees with competitive income and career opportunities so that they will be encouraged to work harder. Rest assured, this will be dealt with and proper actions will be taken.
3.0
Oct 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Permotes with in the company

Cons

Takes too long to fix the tools needed to perform job ie working computers.

avatar
TP Response
8y
We appreciate your honest review and we want to make sure our employees have the proper tools & equipment so they can work productively and efficiently. Kindly share your feedback with us at http://bit.ly/TPHR-form. Rest assured, this will be dealt with and proper actions will be taken. All the best!
1.0
Sep 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay would fair since location is near my residence Recruitment process is literal one day Work place is ok Amenities and equipments provided to employees are ok

Cons

Once employed as an agent you will be on contractual co-terminus with the program Senior Management is incompetent in hearing out suggestions and feedbacks Supervisors are does not have the decision-making skills always referring to senior management You will never get the chance to get a raise proportion to your experience and skills

Viewing 74203 - 74205 of 74,221 Reviews

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